Privacy Policy - JestDataPlug

Last Updated: October 22, 2025

1. Introduction

Welcome to JestDataPlug ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all information collected through our website, our API, and any related services (collectively, the "Services").

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register an account, make a purchase, or otherwise contact us.

• Personal Identification Information: Your name, email address, and phone number.
• Transaction Information: Details about purchases you make, wallet top-ups, transaction history, and your account balance.
• API Information: If you are an API user, we store your generated API key to authenticate your requests.
• Technical Data: We may automatically collect certain information when you visit our website, such as your IP address, browser type, and operating system.

3. How We Use Your Information

• To Provide and Manage Our Services: To create and manage your account, process your data bundle purchases, and manage your wallet.
• To Process Transactions: To fulfill your orders for data bundles on networks like MTN, AirtelTigo, and Telecel.
• To Communicate With You: To send you transaction receipts, updates about your orders, and respond to your support requests.
• For Security and Fraud Prevention: To protect our platform from fraudulent activity and ensure the security of your account.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following situations:

• With Third-Party Service Providers: To process your data bundle orders, we must share the recipient's phone number (the beneficiary) with our third-party data providers. We only share the minimum information necessary to complete the transaction.
• To Comply with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, a governmental request, or a court order.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws. These may include the right to:

• Request access and obtain a copy of your personal information.
• Request correction or deletion of your personal information.
• Object to or restrict the processing of your personal information.

To make such a request, please contact us.

8. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by a "Last Updated" date. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, you may email us at support@jhuxtelloitech.com or contact us through our website.